TERMS AND CONDITIONS

A contract is entered into as soon as the signed Pro Forma Invoice herewith is received by American Shutters or an email confirmation of order acceptance is received. However both the signed Pro-Forma Invoice and/or email confirmation and the deposit are required to begin manufacturing your order.

The pricing quoted herewith is valid for 90 days from the date of this Pro-Forma Invoice.

In the event of VAT changes the quotation will be altered accordingly.

Once your order is confirmed and submitted to the factory, no further changes can be made.

Delivery dates are an estimate only and American Shutters shall be under no liability in the event of delay.

All our shutters and finishes are guaranteed against manufacturing defects for three years, this includes: warping; cracking; splitting and shrinkage and excludes damage caused by water. It also excludes painted shutters installed in bathrooms or kitchens that are damaged due to moisture ingress.

All shutters, battens, hinges and other fittings remain the property of the Company until paid for in full.

We reserve the right to take legal proceedings to recover the cost of goods supplied by us if we do not receive payment by the due date in spite of our retention of title to the goods.

We will colour match any paint to your requirements but due to the nature and character of paint and natural timber we cannot guarantee perfectly to reproduce these colours, shades and textures. Due to the nature of natural timber there may be variations in colours, shade and textures of each individual type of wood.

Please note that whilst our staff are able to make recommendations in terms of colour, blade size, wood type or finish any final decision must be made by the customer.

We reserve the right to make any changes to the specifications of our goods which are necessary to ensure they conform to any applicable safety or other statutory requirements.

If we are unable to perform our obligations to you because of circumstances beyond our control (including acts of God, accident, explosion, fire, flood, transport delays, strikes or other industrial disputes and difficulty obtaining supplies) we may cancel or suspend any of our obligations to you without liability.

A charge of £70.00 is payable if the shutter installation is cancelled by the customer within five working days of the confirmed date. Should the installation date be cancelled by the customer within two working days of the start of the installation the full installation fee will be forfeited. A new installation date will need to be agreed at the same cost. Additional site surveys may incur further charges of £75.00 per visit.

Upon day of installation access must be viable and areas in a ready state, should this not be the case, American Shutters reserve the right to re-arrange the installation at an additional charge of £295.

If the shutters are not installed or collected on the agreed date American Shutters reserves the right to levy a storage charge after one week. The charge will be 1% of the value of the order per week. The amount payable will be due prior to the revised installation / collection date.

Measurements for Self-Fit shutters are the client’s responsibility. American Shutters will not fit Self-Fit shutters, nor will American Shutters carry out site surveys for shutters that will be fitted by the client. If American Shutters have carried out a site survey these measurements will not be used and there will be an £86.00 call out charge for the measure. For Self Fit shutters full payment is required when you place your order.

I have read and understood the terms and conditions set out in this Agreement and agree to be bound by them.